Privacy Policy
At DPS Packers and Movers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard the information you provide while using our services.
- We collect only the information necessary to provide packing, moving and transportation services.
- Your personal details such as name, address, phone number and email are kept confidential and are never sold or shared with third parties except when required for service delivery or by law.
- Customers are requested to provide accurate shipment details to avoid delays or delivery issues.
- Fragile, perishable or valuable items should be declared before booking. Proper packing and insurance are recommended for such goods.
- DPS Packers and Movers is not responsible for damage caused due to improper packing done by the customer or due to natural disasters, accidents or circumstances beyond our control.
- Insurance coverage is available upon request. Customers are advised to insure valuable goods before transportation.
- Goods will be delivered only to the authorised consignee or person authorised by the customer.
- Customers are requested to collect their goods within the specified storage period. Additional storage charges may apply after the free period expires.
- After successful delivery and acknowledgement by the customer, any claim regarding shortages or damages may not be accepted unless reported immediately.
- Shipment charges are calculated based on the declared volume, weight and service requirements. Additional charges may apply if incorrect information is provided.
- DPS Packers and Movers reserves the right to refuse transportation of prohibited, illegal or hazardous materials.
- We may use your contact details to provide booking updates, delivery information and customer support.
- Our website may use cookies to improve user experience and website performance.
- Any dispute arising from our services shall be subject to the jurisdiction of the competent courts where the company operates.
- DPS Packers and Movers reserves the right to update this Privacy Policy at any time without prior notice. Customers are encouraged to review this page periodically.
Customer Consent
By using our services or submitting your information through our website, phone or enquiry forms, you agree to the collection and use of your information in accordance with this Privacy Policy.
